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| Christmas Treasures |
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• Estimate UPS Shipping Times
• 2011 UPS Year-end Holiday Schedule
• Shipping & Handling
• Holiday Shipping Deadlines!
• Same Day Processing Service
• Satisfaction Guarantee
• Shipping Rates
• Order Tracking
• Email Confirmation
• Cancellations
• Returns
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Your Satisfaction Is Our Guarantee!
Trusting companies that you cannot see or easily physically reach has to be the most challenging obstacle for the Internet visitor. We also recognize it's tough to know if a piece of merchandise will match your hopes and dreams until you can actually touch and feel it. That's why we are eager to take all of the responsibility for your satisfaction.
Our guarantee is very straightforward.
You have a full 30 days to view, touch, and feel your purchase. (Some products have special conditions. See product details for exceptions.) If you decide that the value of our service or our product does not match the price you paid, then notify us -- and you'll receive a complete and courteous refund minus the return shipping cost to Christmas Treasures once we receive the merchandise back.
Why we do this.
Approximately 75% of our business comes from return customers. Our company relies on it. Our Satisfaction Guarantee is one method we assist you to test us out and, in anticipation, turn you into one of our many return customers. It also guarantees that you will constantly get more value than you expected.
No need to give an excuse.
There's no reason to give us an excuse or a lengthy explanation. Just advise us that you wish to return the product under our return policy guidelines and we'll refund your credit card shortly after we receive the merchandise back minus the return shipping to Christmas Treasures.
You have the last word.
In conclusion, we know that you'll find our products and services of the highest quality and value.
In any situation, you are the last word and we guarantee to value your choice... no excuses necessary! And if you request to return your purchase, we'll do it with a light heart and a courteous tone!
Shipping & Handling
Domestic - UPS Ground
Please see our shipping rates page.
All shipping costs include insurance.
For Alaska and Hawaii - USPS Priority Mail
Please see our shipping rates page.
International
We ship worldwide via USPS. Please see our shipping rates page.
All International shipping costs include insurance.
To insure shipment, please verify your contact information before submitting your order.
You will also be responsible for all duty fees. Please remember, this only applies to international shipments.
- No Sales Tax
For additional fees, we offer UPS 2nd Day, 3 Day Select, and other shipping services. These services are optional and are offered on our shopping cart.
Click on the link below to visit UPS website and view their
UPS 2011 Year-End Holiday Schedule
Click on the link below to view UPS map of transit days from Christmas Treasures. Please note, this is FOR ESTIMATION PURPOSES ONLY.
Transit days DO NOT include the day you place your order, the day we ship your order, weekends, or UPS Holidays.
UPS Days in Transit from Christmas Treasures
Holiday Shipping Deadlines!
You must order by Tuesday, December 14th via UPS Ground for Christmas 2010 Delivery,
Please note UPS does not guarantee delivery by Christmas. UPS GROUND guarantee is suspended for packages picked up or scheduled for delivery between
December 11th and December 24th. UPS air services and 3 day guarantee is suspended for shipments picked up on December 21, 22, and 23. Visit UPS website for
more information.
Same Day Processing Service
Same day Processing Service helps your item(s) ship the same day if the items are ordered Monday - Friday prior to 4:00 PM Eastern and are in stock, This is Not Next Day Air Shipping. It just helps your order leave Christmas Treasures that day!
Order Tracking
Christmas Treasures UPS Shipping Status
Please enter your online order number E.G 1305387349DP
NOTE: If no data comes back from UPS either your order has not shipped out yet, or it may have shipped via USPS.
Once your order has been processed for shipment, you will receive a UPS or USPS Tracking number via e-mail. These tracking numbers will come from either UPS.com or USPS.com. Once you have received your tracking number, click on the applicable link below and follow the instructions to Track Your Package.
For UPS Packages
Click on the link below to visit UPS website. Enter your tracking number in the Track Packages & Freight box, then click Track button.
Click here to Track Your UPS Package
For USPS Packages
Click on the link below to visit USPS website. Enter your tracking number in the Track & Confirm box, then click GO button
Click here to Track Your USPS Package
Please note, International Packages may not be able to be tracked from USPS website. Call your local Postal Service for help in tracking international packages.
Email Confirmations
When you place an order on the Christmas Treasures Online Store, we will send you an email confirmation. The email includes your Christmas Treasures Order Identification Number. It is extremely important that you provide us with a current and correct email address so that you receive this important message.
Order Cancellations
Please see our cancellations page.
Returns
Please see our returns page.
For More Help Please See Our Help Center
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