Christmas Treasures


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Shipping Rates and
International Shipping
 
Christmas Treasures offers hastle free cancellations and returns.
Should you decide to cancel an order for items on pre-order or after your order has been placed please email us by clicking here. Just let us know your order number and name and we will cancel the order out of our system for you.

If your order has already shipped please note you will be refunded for the cost of the product only you will be responsible for return shipping charges to get the product returned back to Christmas Treasures. We don't charge restocking fees.
 
Returns

Item(s) must be returned within 30 days after you receive them. ALL returns must first be authorized by Christmas Treasures, via e-mail.

To return an item, please email internet@christmas-treasures.com to receive return approval. You must e-mail us within 30 days from the day you receive the item for return approval. After you receive approval from Christmas Treasures to return the item, you must ship the item back to Christmas Treasures within 7 days from the day we issue you the return approval via email.

Item must be in new condition, unused, in it's original packaging, item must be in re-saleable condition. Christmas Treasures reserves the right to refuse return of any item that is missing any part of its original packaging, appears to be used, altered, or damaged, or is in any way considered to no longer be in re-saleable condition.

Customer is responsible for all shipping and handling fees back to Christmas Treasures including insurance in the event that the package is lost in transit.

International customers, please note that there are no warranties offered on any items that are electrical, lighted, or battery operated, when these items are shipped Internationally. When placing an international order, you are agreeing to accept these items. Please understand that we make an extra effort to check product quality before we ship to any International address. All International orders are insured. If your package is lost or damaged, please notify Christmas Treasures immediately, following the instructions above, and we will make an insurance claim. You will receive a refund after we have been issued a credit. Shipping costs are non-refundable, as they are costs incurred.